Cannot access a UW-Madison Zoom hosted meeting.

This document explains how to check your Zoom computer or mobile application to see if you meet the new minimum client version requirement to start or attend a UW-Madison

The Zoom web application will not be impacted. Media Services is available weekdays from 7:30am - 7pm for remote Zoom assistance and by phone at (707) 527-4771.Note: Effective August 29, 2022, meetings hosted by UW-Madison Zoom accounts will require attendees to use the Zoom computer and mobile application version 5.11.3 or later. For help updating your Zoom client on district-issued devices, contact the IT HelpDesk.For more info, please see the TechConnect press release or this handy guide from The University of Minnesota. The feature, when enabled by the host, automatically creates subtitles in real-time. LIVE TRANSCRIPTION is now available in the latest Zoom client software.Improved grouping of security options when scheduling.Poll reports available during live session.Breakout Room improvements for hosts and participants.Host can admit participants from the Waiting Room while within a Breakout Room.Search users when adding alternative hosts.

Custom time limits for 'join before host' feature.Enhanced Outlook & calendar integration.Video & studio filters, virtual background support for more CPUs.Custom gallery layouts, multi-pinning and multi-spotlighting.Other recent client versions over the past several months have added: Improved Android 11 support, and more.Restoration of persistent non-verbal feedback (under Reactions button).Blurred background option in virtual backgrounds list.Share mono or stereo (high-fidelity) computer sound.Share and play video files directly into meeting (for smoother video playback).

Zoom test room